Your privacy is of importance to us. This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services our www.bbdpetproducts.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that we do not own or control, including PayPal or any third party services you access through them. You can reference the PayPal Privacy Policy to learn more about their privacy practices.

 

Information We Collect

 

To fulfil your order, you must provide us with certain information such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order, for example), if you contact us directly.

 

We rely on a number of legal bases to collect, use, and share your information, including:

as needed to provide our services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;

when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list;

if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and

as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services.

 

Information Sharing and Disclosure

 

Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:

PayPal. We share information with PayPal as necessary to provide you our services and comply with our obligations under their Terms of Use.

Service providers. We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.

Business transfers. If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.

 

Compliance with laws.

 

We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

 

Data Retention

 

We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 6 years.

 

Transfers of Personal Information Outside the EU

 

We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we are deemed to transfer information about you outside of the EU, we will rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

 

Your Rights

 

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:

Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.

Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) I will generally delete your personal information upon request.

Object. You can object to (i) our processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

 

How to Contact Us

 

For purposes of EU data protection law, we, BBD Pet Products Ltd, are the data controller of your personal information. If you have any questions or concerns, you may contact us at sales@bbdpetproducts.co.uk Alternately, you may write to:

BBD Pet Products Ltd, Unit 5 Ashley Business Centre, Warrington Road, Prescot, Merseyside, L34 5RR, United Kingdom

Cookies

We use cookies to keep track of your current shopping session so that you may retrieve your shopping basket at any time no personally identifiable information is stored in these cookies. For more information about cookies click here

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. Google Analytics also uses Google Analytics Display Advertising Features to enable us to research demographics to better market products tour customers. This information refers to Age, Gender and interests. You may refuse the use of cookies by selecting the appropriate settings on your browser. You may also opt out. Google Analytics currently available opt outs. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Information about Google

Many websites use Google technologies to improve their content and keep it free. When you visit a website that uses our advertising products, like AdSense, social products (like the +1 button) or analytics tools (Google Analytics), your web browser automatically sends certain information to Google. This includes, for example, the web address of the page that you’re visiting and your IP address. We may also set cookies on your browser, or read cookies that are already there.

Similarly, apps that partner with Google can send us information such as the name of the app and an identifier that helps us to determine which ads we’ve served to other apps on your device.

How Google use the information sent by your browser

When you visit websites or use apps that use Google technologies, we may use the information we receive from those websites and apps to, for example:

• Make ads more effective
• Provide reports of ads activity to advertisers and websites hosting the ads, and to ensure payment to those website publishers
• Help website and app owners using Google Analytics to understand how visitors engage with their sites or apps
• Improve your Google+ experience
• Detect and defend against fraud and other security risks to protect users and partners
• Meet our legal duties
• Improve our products

How you can control the information sent to Google

For tips and advice on staying safe and managing your data online, visit the Google Safety Center.

Here are some of the ways you can control the information that is shared by your web browser when you visit or interact with Google services on partners’ sites across the web:

• Ads Settings helps you control the ads by Google that you see across the web. You can learn how ads are selected for you, opt out of certain categories and block specific advertisers. Learn more about advertising.
• Many sites across the web use Google Analytics to understand how visitors engage with their sites or apps. If you don’t want Analytics to be used in your browser, you can install the Google Analytics browser add-on. Learn more about Google Analytics and privacy.
• Google makes it easy for you to make recommendations for your friends – for example, by clicking the +1 button on content you like. Some of your +1s may show your name and Google+ profile photo in ads, but you can opt out if you don’t want to appear in ads. You can also visit the +1 tab on your Google+ profile to review and manage all of your +1’s. Learn more about how to get to your +1 tab.
• Incognito mode in Chrome allows you to browse the web without recording webpages and files in your browser history. Cookies are deleted after you’ve closed all of your incognito windows and tabs, and your bookmarks and settings are stored until you delete them. Learn more about cookies.

 

Third Party Sites

This Website may contain links to other websites operated by third parties. Please note that this privacy policy applies only to the personal data that we collect through this Website and we cannot be responsible for personal data that third parties may collect, store and use through their website. You should always read the privacy policy of each website you visit.

 

 

 

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