Privacy Policy


Please Read Carefully

We are committed to respecting the privacy rights of visitors and customers of our website. This privacy policy explains how we collect, store and use personal data about you when you browse or shop with us at
By accessing, browsing or otherwise using this Website, you confirm that you have read, understood and agree to this privacy policy in its entirety. If you do not agree to this privacy policy in its entirety, you must not use this Website.

How We Use Your Information

BBD Pet Products Ltd (and third party data processors/services acting on our behalf) may collect, store and process your personal data for the following reasons:

To maintain any registered account that you hold with us

With your agreement, to contact you (including by e-mail and SMS) about promotional offers and products and services which we think may interest you and for customer satisfaction and market research purposes;

To provide our goods and services to you.

For research, analysis, testing, monitoring, risk management and administrative purposes;

For any related purposes, or where we have a legal right or duty to use or disclose your information (including for crime and fraud prevention and related purposes).
Payments will be processed by third party services such as PayPal and therefore BBD Pet Products does not have access to any payment details such as credit cards, debit cards, etc.


We use cookies to keep track of your current shopping session so that you may retrieve your shopping basket at any time no personally identifiable information is stored in these cookies.

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”).  Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.  Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. Google Analytics also uses Google Analytics Display Advertising Features to enable us to research demographics to better market products tour customers. This information refers to Age, Gender and interests. You may refuse the use of cookies by selecting the appropriate settings on your browser. You may also opt out. Google Analytics currently available opt outs. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.


Your Rights

You have the following rights:

The right to ask what personal data that we hold about you at any time, subject to a fee specified by law (currently £10); the right to ask us to update and correct any out-of-date or incorrect personal data that we hold about you free of charge; and the right to opt out of any marketing communications that we may send you.

Third Party Sites

This Website may contain links to other websites operated by third parties. Please note that this privacy policy applies only to the personal data that we collect through this Website and we cannot be responsible for personal data that third parties may collect, store and use through their website. You should always read the privacy policy of each website you visit.